- Home >>
- Help center >>
- Can Not Log In
Can Not Log In
If you can't log into your account, please follow these instructions:
Check your login details. Your login username is your email address used for registration.
It might be a problem caused by Colorsbridesmaid.com system maintenance - Please wait 30 minutes and try again.
Ensure that cookies from http://www.Colorsbridesmaid.com are accepted in your browser (Internet Explorer or others).
If the above methods still do not work, please contact customer service and a customer service representative will help you to resolve the issue.
If you're not sure if the problem is with us or you, please test logging in with a different computer, or try different browsers.
If you made a mistake when you registered, you can't access your account. And you've never made any orders, it might be quickest to just use the registration to sign up again for a new account.
If you forgot your password, you may reset your password by clicking the "Forgot Your Password?" button on the "Sign In or Register" page. Then enter your email address used for registration and we will send a new password to your email.
- New to Colorsbridesmaid.com
- Privacy & Security
- Payment
- Shipment & Delivery
- Cancellation, Refund & Return
- About Us
- FAQ
-
- How far in advance should I order my dress?
- Is the information I send over Colorsbridesmaid.com safe?
- Can you customize the size of my dress?
- Are you an online bridal store only?
- Can I see the dress in other colors?
- How do I place my order in this website?
- Can I return or cancel the dress if I change my mind?
- How can I make sure I'm ordering the right size?
- Will I be able to alter my dress if I receive it and it doesn’t fit exactly right?
- How do you measure length for mini, knee-length and tea-length skirts if you only collect a hollow to the floor measurement?
- If I want to wear high heels with the dress, should I add the length of my heel to my hollow to the floor measurement?
- Will my dress exactly match the color I see on your website?
- FAQ on Color Swatch