- Home >>
- Help center >>
- Can I return or cancel the dress if I change my mind?
Can I return or cancel the dress if I change my mind?
You can cancel any order in any time before the parcel has been shipped out and get a refund as below:
1. Orders canceled within 48 hours after payment confirmation are eligible for a full refund.
2. Orders canceled between 48 hours to 120 hours after payment confirmation are eligible for a refund including full shipping cost and 60% of the item purchase price.
3. Orders canceled more than 120 hours after payment confirmation are eligible for a refund including full shipping cost and 30% of the item purchase price.
Attention please,the rush order cancellation policy is different,you can click http://www.colorsbridesmaid.com/order-cancellation.html to know it.
No matter what questions you have,please feel free to contact our customer service team at service@colorsbridesmaid.com,we will reply you within 24 hours.
- New to Colorsbridesmaid.com
- Privacy & Security
- Payment
- Shipment & Delivery
- Cancellation, Refund & Return
- About Us
- FAQ
-
- How far in advance should I order my dress?
- Is the information I send over Colorsbridesmaid.com safe?
- Can you customize the size of my dress?
- Are you an online bridal store only?
- Can I see the dress in other colors?
- How do I place my order in this website?
- Can I return or cancel the dress if I change my mind?
- How can I make sure I'm ordering the right size?
- Will I be able to alter my dress if I receive it and it doesn’t fit exactly right?
- How do you measure length for mini, knee-length and tea-length skirts if you only collect a hollow to the floor measurement?
- If I want to wear high heels with the dress, should I add the length of my heel to my hollow to the floor measurement?
- Will my dress exactly match the color I see on your website?
- FAQ on Color Swatch