ColsBM Alana
I didn’t think people still offered customer service like this, but this company was so easy to work with and they really went the extra mile. I ordered a bridesmaid dress from them and they emailed someone else in my bridal party because they had received a few orders for the same dress/same color and wanted to make sure they dyed all of our dresses from the same dye lot if we were all together. That’s beyond what I expect from customer service, but then I received another email from them confirming that I had double checked the size guide since their sizes don’t match typical US sizes. I had used the size guide, but I still think it’s exceptional that they take so many steps to make sure the customer gets exactly what they’re looking for. My dress came more than a week sooner than they said it would, and the fit is perfect. A few of the girls in my party didn’t receive their dresses quite as early as I did, but when we emailed them to check on delivery dates, they responded immediately (the other dresses are on their way and scheduled to arrive ahead of time). Between the five bridesmaids, we emailed the company quite a few times, and every reply was quick. This might be the best customer service I’ve ever received from an online order.
ColsBM Alana
I didn’t think people still offered customer service like this, but this company was so easy to work with and they really went the extra mile. I ordered a bridesmaid dress from them and they emailed someone else in my bridal party because they had received a few orders for the same dress/same color and wanted to make sure they dyed all of our dresses from the same dye lot if we were all together. That’s beyond what I expect from customer service, but then I received another email from them confirming that I had double checked the size guide since their sizes don’t match typical US sizes. I had used the size guide, but I still think it’s exceptional that they take so many steps to make sure the customer gets exactly what they’re looking for. My dress came more than a week sooner than they said it would, and the fit is perfect. A few of the girls in my party didn’t receive their dresses quite as early as I did, but when we emailed them to check on delivery dates, they responded immediately (the other dresses are on their way and scheduled to arrive ahead of time). Between the five bridesmaids, we emailed the company quite a few times, and every reply was quick. This might be the best customer service I’ve ever received from an online order.
ColsBM Alana
I didn’t think people still offered customer service like this, but this company was so easy to work with and they really went the extra mile. I ordered a bridesmaid dress from them and they emailed someone else in my bridal party because they had received a few orders for the same dress/same color and wanted to make sure they dyed all of our dresses from the same dye lot if we were all together. That’s beyond what I expect from customer service, but then I received another email from them confirming that I had double checked the size guide since their sizes don’t match typical US sizes. I had used the size guide, but I still think it’s exceptional that they take so many steps to make sure the customer gets exactly what they’re looking for. My dress came more than a week sooner than they said it would, and the fit is perfect. A few of the girls in my party didn’t receive their dresses quite as early as I did, but when we emailed them to check on delivery dates, they responded immediately (the other dresses are on their way and scheduled to arrive ahead of time). Between the five bridesmaids, we emailed the company quite a few times, and every reply was quick. This might be the best customer service I’ve ever received from an online order.
ColsBM Lilith
I ordered the Lilith dress for my friends wedding and it fit perfect (except for the arm straps, I had to have them taken in just a little)! I'm VERY small for an adult so any formal dresses always have to have so many alterations, but this one was very simple and was beautiful! I sent a photo to the bride when I got it and she LOVED it but even more so in person. Photos do not do it justice! Beautiful dress, good quality, fit like a glove! ColorsBridesmaid even emailed me when making the dress to ask more specifics to make it fit perfect.
ColsBM Helen
Hello Amy and July, I want to thank you and your staff for all the hard work in making the dresses for my girls to wear in my wedding. They absolutely looked beautiful in their dresses and may I add, the color of the dresses were perfect. Thank you ladies for your awesome customer service as well as, your kindness and understanding. I appreciate all what you've done for me and my girls. I've attached a picture of the wedding party. Enjoy! Kind regards
ColsBM Daisy
The replacement dress fit great. All of my bridesmaids ordered here and the dresses turned out fantastic. If I can give a couple pieces of advice: - Order early in case changes are needed - Avoid any dress designs with details that look like jewels. The 'jewels' look super cheap (at least in my opinion). Otherwise, I had a great experience with this company.